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In app, robot is shown offline [G8000 & G8000 Pro & L9000 & L8000]

1. Ensure that the robot is powered on.


2. Verify that the Wi-Fi connection is successful, and the Wi-Fi Status Light is solid blue, not flashing.


3. Please remove the robot from the Tuya Smart app and then add the robot into the app again.


If you continue to encounter errors, please contact support.us@tikom.cc for assistance.

  
Model:G7000/G8000/G8000Pro/L9000/L8000
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Disclaimer: This article expresses the will of the release at the time, and if there is any misunderstanding, the final interpretation right belongs to Tikom.